Privacy Policy

Welcome to CapitalFlux. Protecting your privacy is of central importance to us, especially in the context of digital assets and financial markets. This policy explains our standards for the collection, processing, and security of your data when you use our online financial platform, analytical tools, and dashboards.

Categories of Processed Data

To provide a secure and functional FinTech environment, we process the following types of data:

Identity and Contact Data

Basic information such as name, email address, and phone number, submitted during registration or through support inquiries.

Verification and Compliance Data

To the extent required for platform integrity, we may collect identity documents to comply with internal security and audit protocols.

Technical Identifiers and Device Data

Automated collection of IP addresses, browser types, and system logs, which are essential for secure authentication and system monitoring.

Usage Analysis and Trading Metadata

Information about interaction with our analytical tools. This serves for system optimization without implying direct custody of assets.

Legal Basis for Processing

Processing is carried out on the basis of contract fulfillment, legitimate interests in platform security, legal obligations in Switzerland, and, where applicable, your explicit consent.

Operational Data Use

CapitalFlux uses data for onboarding, account management, and customer support. We monitor protocols for fraud prevention. Marketing communication only occurs after explicit opt-in; these preferences can be changed at any time in the profile settings.

Data Disclosure and Retention

We do not sell user data. Data is only shared with necessary service providers (hosting, analytics, verification providers). Storage only occurs for as long as it is necessary for the service or legal retention periods. For international transfers, we use recognized security guarantees.

Security Measures and User Rights

We employ appropriate technical safeguards, but we note that no digital transmission is absolutely secure. You have the right to access, rectification, erasure, and restriction of processing. Requests can be submitted through our support, and an identity verification will be conducted for security.

Updates to this Policy

Changes will be announced via the platform. We recommend regular review of this page.

Last updated: March 27, 2026